Chris Sheppardson and Iwona Drozdz2023-12-122023-12-122021https://ebookcentral.proquest.com/lib/khonkaen-ebooks/detail.action?docID=6460472https://libebook.kku.ac.th/handle/123456789/248This book is an introduction to one of the fast-developing core pillars in business, sustainability, as well as how it is closely tied into the concept of service. Much has changed during the Covid-19 pandemic; we are seeing companies redefine their value propositions with leaders, once again, returning to core basics and beginning to lead through strong pillars.